How Project Managers Deal With Troublesome Stakeholders

In a project, besides difficulties from the market or other objective drivers, grumpy stakeholders can be the most significant barrier to success. The critical solution is to get to know your stakeholders with these 3 strategies in this article.

1. Find Out Those Are Off-track From The Project Goal

Each stakeholder sometimes participates in a project also with different objectives, which makes it harder to see through whether they want the project to succeed or not. There are many factors, maybe they want to maintain the decisions they made in the past that benefit them, or they are not ready to change their current work habits, etc. A great method is to prepare members of your willing team with information about the project. Let’s those who are off-track see clear themselves that they can be able to buy-in to the project.

2. Think And Act Like A Salesperson

Managing uncooperative stakeholders is as hard as selling a product or a service to grumpy customers. Even when the customer won’t see the convenience the product or service brings to them, an excellent salesperson persuades them to see its good sides that may amaze customers. He will subtly use positive feedback to respond or receive comments to build a better service, understand the product, listen carefully and empathize with the customer. Only when you build trust from the customers, do they give you the benefits you want. In the role of a project manager, you should see yourself as a salesperson to deal with fastidious stakeholders.

3. Be Positive

Managing project stakeholders is not a job for those who are impatient. As long as you always think of the positive, and be patient, you can please most people that tend to challenge you and your project. It would help if you always remembered that not all stakeholders who cause difficulties for you are related to their interests. Perhaps the cause of the project difficulty is something that is not interesting to them. So you need to listen to their feedback and adjust them if possible actively. That is why they need your help to solve their problems.

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