These Terms apply to all your activities on the IMT-PM website, the IMT-PM mobile applications, and other related services (“Services”).
You need an account for most activities on our platform, including to study or to download a certificate of completion and learning report. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information in your profile account on our website. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account without their permission. If you contact us to request access to an account, we will not grant you such access unless you can provide us the login credential information for that account.
If you share your account login credential with someone else, you are responsible for what happens with your account and IMT-PM will not intervene in disputes between students who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our support team. We may request some information from you to confirm that you are indeed the owner of your account.
2. Payments and Refunds
When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the course you are enrolling in, you agree to pay us the corresponding fees within two (2) days of notification from us. We reserve the right to disable access to any course for which we have not received adequate payments.
If the course you purchased is not what you were expecting, you can email a refund request to email@example.com. Depending on the date you request a refund and your study progress, IMT-PM will accommodate a refund for you as follows:
- If you send a refund request within two days of your purchase and you haven’t completed any course, you will receive a full refund (100% value of the purchase).
- If you send a refund request after two days and within seven days of your purchase and you haven’t completed any course, you will receive a partial refund (50% value of the purchase).
- No refund is due to you if you request it after the 7-day guarantee time limit has passed.
IMT-PM will issue the refund within 24 hours after your refund request is approved. The time you receive the refund amount depends on the bank issued your cards.
At our discretion, if we believe you are abusing our refund policy, we reserve the right to ban your account and to restrict all future use of the Services. If we ban your account or disable your access to a course due to your violation of these Terms, you will not be eligible to receive any refund.
3. IMT-PM’s Rights
All right, title, and interest in and to the IMT-PM platform and Services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our Services (but excluding content provided by students) are and will remain the exclusive property of IMT-PM. Our platforms and services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Nothing gives you a right to use the IMT-PM name or any of the IMT-PM trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding IMT-PM or the Services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.